Hauppauge, NY – December 1, 2024 – DRP Solutions is thrilled to announce that we have been named a 2024 recipient of the prestigious Konica Minolta Pro-Tech Service Award. This accolade recognizes our unwavering commitment to excellence in customer service, technical expertise, and operational proficiency.
The Pro-Tech Service Award is awarded only to Konica Minolta dealers who meet the program’s rigorous standards for service and support. These include evaluations of technical expertise, inventory management, dispatch systems, management practices, and—most importantly—customer satisfaction. The award signifies our dedication to ensuring that every customer interaction reflects the highest standards of professionalism and care.
Setting the Standard for Service Excellence
At DRP Solutions, we pride ourselves on going above and beyond to meet the needs of our customers. The Pro-Tech Promise ensures:
- Unmatched Response Times: We deliver service faster than industry averages, minimizing downtime for our clients.
- Preventive Maintenance Programs: Designed to ensure your equipment operates at peak performance.
- Top-Tier Expertise: Our technicians undergo comprehensive training, giving them the skills to address any challenges with precision and care.
- Reliability You Can Trust: With robust inventory management and a dedicated service team, we’re always prepared to provide seamless support.
“Our team is deeply honored to receive this award, which is a testament to the hard work and dedication we bring to our customers every day,” said Mitch Cohen, CEO of DRP Solutions. “This award reflects not only our technical proficiency and operational excellence but also the passion and pride we take in serving our clients. At DRP Solutions, we strive to set the benchmark for service in our industry, and this recognition reinforces our commitment to always putting our customers first. We’re proud to be counted among the elite group of Pro-Tech-certified providers, and we look forward to continuing to deliver excellence.”
About DRP Solutions
As a Managed Service Provider, DRP Solutions offers innovative office technology solutions to businesses of all sizes across the Tri-State area. From cutting-edge IT services to advanced copying and printing solutions, we are committed to keeping your business running smoothly and efficiently. Our consultative approach ensures custom-formulated solutions that align with your business goals and drive growth.
To learn more about the Pro-Tech Promise and our award-winning services, visit www.drpsolutions.com or contact us at info@drpsolutions.com.