Copier Engineer

COPIER ENGINEER

DRP Solutions is searching for a skilled and motived copier engineer to install, service and repair a variety of printers, copiers, and networked devices. In this role, you will be required to set up a new install, perform routine maintenance and resolve technical issues. You should be able to accurately diagnose faulty equipment and implement effective repairs while maintaining customer satisfaction.

To ensure success as a copier engineer, you should have good knowledge of copier and printer technology, basic networking skills, great analytical thinking abilities and excellent interpersonal skills. A well-qualified copier engineer should demonstrate exceptional problem-solving abilities and be able to provide customers with in-depth training and support.

Copier Engineer Responsibilities:

  • Setting up and installing new printers, copiers and copier management software.
  • Providing routine service and maintenance to copiers, printers, and fax machines.
  • Troubleshooting and repairing malfunctioning printers and copiers.
  • Providing demonstrations and customer training.
  • Managing orders and inventory of new parts.
  • Providing excellent customer support and service.
  • Managing schedules and customer emergencies.
  • Keeping up to date with the latest technologies and practices in the industry.

Copier Engineer Requirements:

  • High school diploma or GED.
  • CompTIAA+ or Network+ certification preferred.
  • At least two years’ experience as a copier technician.
  • Good knowledge of copier and printer technology.
  • Valid driver’s license, valid vehicle insurance, valid vehicle inspection and reliable transport.
  • Strong organizational and time management abilities.
  • Good written and verbal communication skills.
  • Strong customer service skills.
  • Analytical thinking and problem-solving abilities.
  • Able to work unscheduled hours or attend to client emergencies before/after hours.
  • Set a positive example for other technicians to follow.

Benefits:

  • Full medical, dental and vision insurance
  • Company gas card
  • All travel fees covered
  • Paid vacation and sick time
  • Life insurance
  • Short-term disability
  • Long-term disability
  • 401(k) enrollment
Job Type: Full-Time
Location: Long Island Office
Department: Service

Reports To: Director of Service

If you would like to apply to this position, please submit the career interest form and email your resume, LinkedIn profile and cover letter to careers@drpsolutions.com.