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DRP Solutions is searching for a skilled and motivated copier engineer to install, service and repair a variety of printers, copiers, and networked devices. In this role, you will be required to set up a new install, perform routine maintenance and resolve technical issues. You should be able to accurately diagnose faulty equipment and implement effective repairs while maintaining customer satisfaction.

To ensure success as a copier engineer, you should have good knowledge of copier and printer technology, basic networking skills, great analytical thinking abilities and excellent interpersonal skills. A well-qualified copier engineer should demonstrate exceptional problem-solving abilities and be able to provide customers with in-depth training and support.

Copier Engineer Responsibilities:

• Setting up and installing new printers, copiers and copier management software.
• Providing routine service and maintenance to copiers, printers, and fax machines.
• Troubleshooting and repairing malfunctioning printers and copiers.
• Providing demonstrations and customer training.
• Managing orders and inventory of new parts.
• Providing excellent customer support and service.
• Managing schedules and customer emergencies.
• Keeping up to date with the latest technologies and practices in the industry.

Copier Engineer Requirements:

• High school diploma or GED.
• CompTIAA+ or Network+ certification preferred.
• At least two years’ experience as a copier technician.
• Good knowledge of copier and printer technology.
• Valid driver’s license, valid vehicle insurance, valid vehicle inspection and reliable transport.
• Strong organizational and time management abilities.
• Good written and verbal communication skills.
• Strong customer service skills.
• Analytical thinking and problem-solving abilities.
• Able to work unscheduled hours or attend to client emergencies before/after hours.
• Set a positive example for other technicians to follow.

Benefits:

• Full medical, dental and vision insurance
• Company gas card
• All travel fees covered
• Paid vacation and sick time
• Life insurance
• Short-term disability
• Long-term disability
• 401(k) enrollment

Reports To: Director of Service

If you would like to apply to this position, please submit the career interest form and email your resume, LinkedIn profile and cover letter to [email protected].