If you’ve ever been stuck on hold for an hour, bounced between departments, or forced to explain the same problem to three different support reps, you already know how frustrating bad tech support can be. Now imagine that same kind of pain — but built right into your phone system. Traditional phone systems often come […]
Tech Support Shouldn’t Drive You Nuts, And Neither Should Your Phone System Read More »
You’ve moved your business communications to the cloud. But does it feel like your tech support is coming from Mars? Not all cloud communications companies are equal, especially when it comes to providing great service. Nobody wants to be an anonymous support ticket who waits on hold to get answers from an agent in a
Revolutionize Your Cloud Communications with The Local Support Advantage Read More »
While Halloween brings to mind costumes and candy, real-life frights in network security are always lurking just beneath the surface. Cyber threats—from email phishing attacks to network intrusions and even copier data breaches—continue to evolve, leaving businesses vulnerable. This Halloween, it’s a good reminder to address these potential pitfalls before they lead to costly issues.
Facing the Real Frights in Network Security This Halloween Read More »
As the leaves start to change and fall begins, it’s a natural time for reflection and renewal—not just in our personal lives, but in business too. While many associate spring cleaning with the home, fall is the ideal season to check in on the state of your office technology. With the end of the year
Moving to a new office location can be both exciting and overwhelming. While you’re busy planning the logistics of the move, it’s easy to overlook a crucial opportunity—upgrading your office technology. The transition to a new space offers a rare chance to evaluate your current systems and set up your new office with the latest
Why Moving Offices is the Perfect Time to Evaluate Your Technology Read More »
The insurance industry is evolving at a rapid pace, driven by digital transformation and increasing customer demands. Insurance companies need to deliver efficient services while navigating complex regulatory environments and handling sensitive client data. As these demands grow, so does the need for robust technology infrastructure and communication systems. That’s where managed services—particularly IT, cybersecurity,
Today, we celebrate you—the small business owners who dream big and impact our local economy every day. At DRP Solutions, we are committed to innovating and delivering products that meet your expanding needs, allowing you to focus on what matters most: your business success. LEARN ABOUT DRP SOLUTIONS How DRP Solutions Supports Small Businesses Cloud
Happy National Small Business Day! Read More »
May is Mental Health Awareness Month, an opportune time for organizations to consider how they can use everyday tools and technologies to bolster the well-being of their employees. In our hyper-connected world, the very technologies that streamline our work can also play pivotal roles in enhancing team morale and mental health. Here are some innovative
Leveraging Office Technologies for Team Morale and Mental Health Read More »
Introduction Every year on April 25th, we celebrate National Telephone Day, honoring one of the most pivotal inventions in human history. The telephone, initially patented by Alexander Graham Bell in 1876, has transformed over the decades from a simple voice transmission device into an essential element of modern communication. Let’s take a walk through the
Celebrating National Telephone Day: The Journey from Rotary to Cloud Voice Read More »
As organizations expand their use of chat, SMS, calls and other communications capabilities, more and more business-critical and sensitive information is shared using these channels. To make this information easy to find whenever it’s needed, it’s critical to safeguard these interactions from accidental or inappropriate deletion. A secure, searchable archive allows users to quickly identify
Protect and Preserve Your Business Communications with Elevate Archiving Read More »
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